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Fort Worth, TX, US
Source: Conner Industries Inc. careers · View original posting
From Conner Industries Inc.'s posting. “We” and “our” refer to the employer.
Senior Customer Service Representative
$65,000 base + 5% variable target
COMPANY
Conner Industries, Inc. is a leading provider of custom wood packaging and integrated packaging solutions, serving customers across a wide range of industrial markets. Supported by our vertically integrated industrial lumber capabilities, we operate 18 manufacturing locations nationwide. With more than 40 years in the industry, Conner continues to deliver reliable, tailored packaging solutions that meet the demands of our customers.
KEY JOB RESPONSIBILITIES
The Customer Operations Specialist serves as the primary operational contact for designated manufacturing plants, Sales Representatives, and assigned customers. The role owns day-to-day execution of recurring packaging business from purchase order receipt through delivery and invoicing, while coordinating with Operations, Production, Scheduling, Logistics, Purchasing, and Accounting.
The specialist maintains accurate customer, order, product, and billing information; communicates proactively; and ensures commitments are executed accurately and on time.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change.
Physical Requirements
While this is primarily a sedentary office position which requires the ability to work in confined quarters of an office, there are times the employee may be required to stand, walk or work in a manufacturing warehouse environment. Also requires the ability to bend, stoop, reach, lift, and move and/or carry items up to 50 pounds. The employee is required to have finger dexterity in operating a computer keyboard. Office work requires sitting at a computer monitor for extended periods of time.
While in the manufacturing warehouse, employee will be required to use hearing protection and other PPE, to include but not limited to hard toed shoes
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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