layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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- Pay
- $20.05 — $20.05 USD per hour
Employer job description
From KEEN's posting. “We” and “our” refer to the employer.
Job Summary:
The Fan Services Representative role is responsible for delivering an exceptional overall fan experience via phone, email, and chat interactions.
Key Responsibilities:
- Responds to inbound customer communications by phone, live chat, and email politely and efficiently within a fast-paced environment.
- Answers product questions from fans and provides solutions based on individual needs.
- Assists fans in submitting internet orders, returns, exchanges, and warranty claims.
- Provides technical and/or product information to help fans make informed purchases and reduce the risk of return.
- Leverage product and technical knowledge to create revenue opportunities for the brand.