Enterprise Account Executive

The Enterprise Account Executive is a high-level sales professional responsible for managing and growing relationships with large, strategic clients. The role focuses on driving revenue through new business acquisitions, account expansion, and customer retention within complex enterprise accounts. The Enterprise Account Executive will build relationships at all levels within the customer's organization, including the C-suite, while understanding their unique needs and goals.

This role will be a critical part of Lumos’ enterprise sales team. The EAE will specialize in building and nurturing relationships with customers while understanding their challenges and delivering impactful strategies that align with their business objectives.

Why Lumos:

Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.

Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.

What You'll Do:

• Practices strategic account management by developing and executing account plans to achieve sales targets, identify growth opportunities, and expand the company's footprint within existing accounts.
• Cultivates strong relationships with key contacts within enterprise accounts, acting as a trusted advisor, while building rapport at all levels of the customer’s organization.
• Identifies and pursues new business opportunities within the enterprise market, often involving hunting for new leads and prospects.
• Identifies new opportunities by leading the sales process from initial discovery through close, managing complex negotiations and ensuring alignment with client needs and company objectives.
• Drives customer satisfaction and loyalty by ensuring successful implementation and adoption of solutions, and by addressing any concerns or issues that may arise.
• Generates revenue by achieving or exceeding sales targets, driving pipeline growth, and maximizing revenue within assigned accounts.
• Works effectively with internal teams, including product, marketing, and engineering, to ensure alignment and deliver a cohesive customer experience.

What You'll Bring:

• Requires 6+ years of experience in national and enterprise sales, with a proven track record of exceeding targets and managing complex deals.
• Background in consultative selling with a strong ability to understand customer needs, develop tailored solutions, and present compelling value propositions.
• Exceptional interpersonal skills, the ability to build strong relationships with executives and other key stakeholders, and a high level of professionalism.
• Strong understanding of the telecommunications industry in which the enterprise account director is working, including trends, challenges, and opportunities.
• Proficiency in relevant software and tools, such as CRM systems (e.g., Salesforce), presentation software (e.g., PowerPoint), and spreadsheets (e.g., Excel).

What Makes You a Great Fit:

Excellent verbal & written communication skills.

Strong experience influencing & directing the work of others.

Solid experience with computers and software including Microsoft Office, particularly Excel, Outlook, and Word.

Physical Requirements:

Frequent travel, walking, and standing at active construction sites in varying weather and on uneven terrain.

Ability to wear required personal protective equipment and appropriate safety footwear.

Regular use of computers and standard office equipment, along with the communication and judgment needed to inspect work and coordinate field activity.