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Bentonville, AR
Source: Walmart careers · View original posting
From Walmart's posting. “We” and “our” refer to the employer.
Position Summary...
What you'll do...
Role Summary
Join Walmart as a Technology Support II professional, providing expert technical assistance by troubleshooting and resolving system issues across hardware, software, and network environments. This role involves collaborating with stakeholders to identify root causes, executing maintenance upgrades, and supporting IT infrastructure to ensure seamless operations. The position requires effective communication with clients and management, maintaining accurate records, and contributing to continuous improvement initiatives.
Candidates will demonstrate integrity, accountability, and a commitment to delivering high-quality technical support that enhances overall business performance and the end-user experience.
The team provides high-impact, in-person end-user support through Tech Spots, ensuring minimal downtime and sustained productivity. Team members promptly address technical issues, troubleshoot problems, and maintain IT infrastructure, including Windows and Mac workstations and Active Directory environments. With a focus on clear communication and organizational change management, the team aligns technical services with business needs. Collaboration and knowledge sharing foster expertise in automation and system reliability.
Committed to continuous improvement, the team supports operational excellence by delivering seamless, efficient technical solutions that contribute to Walmart's mission and enhance the overall customer experience.
The annual salary range for this position is $60,000.00 - $110,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor’s degree in Engineering, Information Technology, Computer Science, or related field OR 2 years’ experience in technology, system management and integration, process design, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Microsoft Office, Operations, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
805 Se Moberly Ln., Bentonville, AR 72712, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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