layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
AppleCare Service Channel Readiness Program Manager
Sunnyvale, California
Source: Apple careers · View original posting
- Pay
- $114,900 — $211,400 USD per year
Employer job description
From Apple's posting. “We” and “our” refer to the employer.
At Apple, we believe the experience of owning our products shouldn't end at the point of sale. It should extend through every interaction a customer has with us, including the moment something goes wrong. AppleCare Channel Readiness sits at that critical intersection, delivering the product and program readiness that empowers Apple Retail and Apple Authorized Service Providers around the world to service our products with precision and care.
As a Channel Readiness Program Manager, you'll shape how Apple supports every new product we launch: defining the customer experience and leading the technician workflow that brings it to life. You'll partner across AppleCare Readiness Engineering, Diagnostics Engineering, AppleCare Engineering, Retail Service Operations, Field Service management, and more to develop and deploy world-class service solutions.