layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Surgery Scheduler - Ortho & Sports Medicine Clinic - FT - Day at Stormont-Vail HealthCare

Interacts and supports hospital staff to appropriately schedule patient procedures, communicates issues/problems with appropriate personnel for resolution.
Coordinates scheduling process by coordinating with physician, patient, hospital surgery scheduling area, and pre-admission testing to aid ancillary departments in preparing for patient arrival. Communicates schedule issues to supervisor and negotiates scheduling changes with his/her assistance when necessary. Reschedules and cancels patient appointments as requested by the patient or physician offices.
Interacts and provides information to the Pre-Access area regarding patient surgery and sends appropriate paperwork to pre-admission testing.
After scheduling the clinic visit/procedure, confirms pertinent information with the patient regarding the appointment to include prep requirements: NPO for sedation per provider request and blood thinner discontinuation for required time prior to procedure.
Receives calls, faxes, or computer-generated orders from physician offices to schedule patients for department services. Responsible for entering these referrals into Epic. Accurately schedules services based upon the physician order and needs of the patient.
Assists with scheduling new patient consults and follow up appointments. Assists with phone triage when not scheduling surgeries.
Work with third party payers, government entities, and workers compensation representatives to obtain prior authorizations or to submit appeals due to adverse decisions.
Respond to nursing staff for scheduling and insurance issues and keeps office informed of any problems or delays with scheduling appointments or approval of Prior Authorization/Benefit Investigations.
Instructs patients where and when to arrive, including directions on how to reach the facility from out of town and where to park.
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Not Patient Facing
Remote Work Guidelines
Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
On-Site; No Remote
Scope
No Supervisory Responsibility
No Budget Responsibility No Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Ladders): Rarely less than 1 hour
Climbing (Stairs): Rarely less than 1 hour
Crawling: Rarely less than 1 hour
Crouching: Rarely less than 1 hour
Driving (Automatic): Rarely less than 1 hour
Driving (Standard): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Occasionally 1-3 Hours
Grasping (Gross Hand): Occasionally 1-3 Hours
Handling: Occasionally 1-3 Hours
Hearing: Occasionally 1-3 Hours
Kneeling: Rarely less than 1 hour
Lifting: Occasionally 1-3 Hours up to 50 lbs
Operate Foot Controls: Rarely less than 1 hour
Pulling: Occasionally 1-3 Hours up to 25 lbs
Pushing: Occasionally 1-3 Hours up to 25 lbs
Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs
Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs
Repetitive Motions: Frequently 3-5 Hours
Sitting: Frequently 3-5 Hours
Standing: Occasionally 1-3 Hours
Stooping: Rarely less than 1 hour
Talking: Occasionally 1-3 Hours
Walking: Occasionally 1-3 Hours
Working Conditions
Burn: Rarely less than 1 hour
Chemical: Rarely less than 1 hour
Combative Patients: Rarely less than 1 hour
Dusts: Rarely less than 1 hour
Electrical: Rarely less than 1 hour
Explosive: Rarely less than 1 hour
Extreme Temperatures: Rarely less than 1 hour
Infectious Diseases: Rarely less than 1 hour
Mechanical: Rarely less than 1 hour
Needle Stick: Rarely less than 1 hour
Noise/Sounds: Rarely less than 1 hour
Other Atmospheric Conditions: Rarely less than 1 hour
Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour
Radiant Energy: Rarely less than 1 hour
Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
Hazards (other): Rarely less than 1 hour
Vibration: Rarely less than 1 hour
Wet and/or Humid: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Surgery Scheduler - Ortho & Sports Medicine Clinic - FT - Day

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