layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Senior Leave Specialist at Rosendin Electric

Leave Case Administration
Serve as the primary escalation point for complex leave and disability cases requiring policy interpretation, compliance review, or exception consideration.
Administer and resolve complex leave cases involving federal, state, and local leave laws, including FMLA, CFRA, and other statutory leave programs.
Serve as the primary liaison with the third-party leave and disability administrator, providing oversight and support on individual cases in accordance with established procedures.
Review, process, and manage leave requests while maintaining accurate and up-to-date records in compliance with company policies and regulatory requirements.
Monitor case status, documentation, and critical deadlines throughout the leave lifecycle, from intake through return-to-work and case closure.
HR Guidance and Escalated Support
Provide guidance to employees about leave status, process, and documentation requirements, ensuring compliance with documented policy and statutory requirements.
Provide guidance to HR staff regarding leaves of absence policies, practices, and processes.
Contribute to establishing training for managers to educate them about their role in the leave process.
Systems, Vendor Management, and Reporting
Proactively manage leave and disability vendor to ensure accountability and service level expectations are met.
Identify, investigate, and resolve vendor performance concerns and service issues.
Produce and review reports; analyze information.
Manage time card adjustments related to leave, ensuring accurate and timely processing.
Resolve issues for Payroll when leave-related pay questions or discrepancies arise.
Reconcile information provided by the state, third-party leave and disability administrator, Payroll and HR Systems
Process & Compliance Awareness
Recommend enhancements to leave policies, procedures, and administration practices.
Document operating procedures.
Make recommendations to improve leave process, employee experience, and compliance.
Identify process gaps or inconsistencies and recommend improvements to the Sr. Manager, Benefits.
Escalate cases that require a policy exception to the Sr. Manager, Benefits.

Bachelor’s degree in Human Resources, Business, or a related field or equivalent experience required.
5-7 years of experience in leave administration.
Demo nstrated experience with multi-state leave programs (including FMLA, CFRA, state-mandated leave, various local leaves, company leave policy) is required.
Experience managing integrated leave, disability, accommodation, and Workers' Compensation cases is preferred, including coordinating return-to-work activities and collaborating with third-party claims administrators.
Experience with an HRIS platform is required (Workday preferred).
Strong analytical skills with the ability to interpret data, identify trends, and translate insights into clear recommendations.
High attention to detail and strong follow-through on case documentation and deadlines.
Strong written and verbal communication skills, with a customer-service orientation toward employees navigating a sensitive process.
Employee-focused, customer-service driven, and experienced in managing complex, high-impact employee situations, including escalated complaints and emotionally charged interactions. Demonstrates exceptional judgment, empathy, and communication skills to effectively de-escalate concerns, resolve issues, and influence positive outcomes.
Experience synthesizing federal and state laws, along with company policy to administer complex leave cases.
Ability to handle confidential employee information with discretion.
WORKING CONDITIONS: General work environment – sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning
Noise level is usually low to medium; it can be loud on the jobsite.
We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
Occasional lifting of up to 30 lbs
YOU Matter – Our Benefits
ESOP – Employee Stock Ownership
401 K
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
3 days of paid sick leave each year
3 days of paid Bereavement leave each year
3 days of paid Jury Duty
Medical, Dental, Vision Insurance
Bonding Leave
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation

Senior Leave Specialist

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