layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Legal Operations Tech and AI Enabler at Anduril

Systems Administration & Operational Excellence
Integrate into the Legal Department's intake and support queue in Jira - triaging tickets, setting expectations, resolving requests, and escalating what needs a lawyer's judgment to gain first-hand knowledge of our fundamental workflows
Serve as frontline administrator and first responder for our legal systems, including CLM, e-signature, matter management, document management, e-billing, and AI tooling - access, permissions, templates, configuration, and break/fix
Monitor existing automations and integrations for failures, diagnose root causes, and fix them
Execute recurring operational work: user provisioning and offboarding, template updates, approval routing changes, access reviews, and system hygiene checks
Maintain data integrity and quality across contract and matter management systems - establishing metadata standards, field hygiene, bulk updates, deduplication, and cleanup ahead of reporting cycles
Produce and refresh recurring reporting and dashboards on cycle times, request volume, contract throughput, and outside counsel spend
Process Improvements
Make incremental improvements to existing workflows: reduce manual steps, tighten validation, add conditional logic, eliminate the failure modes you keep seeing in the queue
Build automations and integrations to close gaps between systems using no-code/low-code platforms, APIs, and scripting
Track recurring pain points from the ticket queue and surface them to Legal Ops with a proposed fix and a rough sense of effort
Assist with data migrations and configuration changes during larger Legal Ops initiatives
Support AI tooling in the department - prompt and template maintenance, output quality spot-checks, and honest reporting on where the tool isn't working
Growing into
Driving tool adoption through training, office hours, and enablement materials - including the follow-up that turns a launched tool into one people actually use
Scoping and designing new workflows and lightweight applications from ambiguous requirements, with increasing autonomy over time
Translating what lawyers, paralegals and peer operations associates need into technical requirements, then building, documenting, and supporting the result
Taking a lead technical role in new system implementations and vendor evaluations
Partnering with IT, Security, Procurement, and Finance on integrations, vendor onboarding, data handling, and export control requirements
Shaping the technical direction of the Legal Department's tooling as this function expands
REQUIRED QUALIFICATIONS
2-4 years of relevant experience in legal operations, legal technology, systems administration, technical support, or a comparable operations/tooling role
Hands-on experience administering or supporting at least one business system end user - CLM, matter management, e-billing, document management, e-signature, CRM, or similar
Demonstrated technical execution capability: you have built automations in a no-code/low-code platform, written scripts or queries, or worked with APIs - and you can describe something specific you built and the problem it solved
Track record working an operational queue with volume and shifting priority, and closing tickets rather than accumulating them
Proficiency in productivity & management tools such as Airtable, Slack, DocuSign, Jira, Salesforce, Oracle ERP, and/or Foundry, and experience in learning new platforms quickly
Working understanding of contracts and legal workflows - enough to know what a redline, a signature block, an approval threshold, and a retention obligation are, and why they matter
Strong written and verbal communication skills, including the ability to explain a technical constraint to a lawyer and a legal requirement to an engineer
Excellent attention to detail and accuracy; you understand that in legal systems a silent data error is worse than a loud outage
The ability to build strong relationships within the team and cross-functionally, including IT, Security, Real Estate, Procurement, Finance, and Growth/Business Development stakeholders
Solutions oriented, with a bias toward automation, process optimization and scalable systems over manual workarounds
Quick learner and independent performer; you're able to work with autonomy and are eager to make an impact on an organization including in topics that may be completely new to you
Willing to wear multiple hats with shifting priorities and work on projects of all types, big and small
Excellent analytical and critical thinking skills
A positive, team player attitude, good judgment, and eagerness to help others
Must be a U.S. Person due to required access to U.S. export controlled information or facilities

Legal Operations Tech and AI Enabler

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