layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…Job opportunity
White Bear Lake, MN; USA_MN_White Bear Lake_4221 Otter Lake Road
Source: Marmon careers · View original posting
From Marmon's posting. “We” and “our” refer to the employer.
WILBERT INC
As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
Responsible for acting as a liaison between customers and the company. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. Throughout all these interactions, Customer Service Representatives must maintain a high level of professionalism, establish a positive rapport with each individual and present the organization in the best light possible.
Role and Responsibilities
· Schedule orders, including resolving purchase order discrepancies and communicating changes.
· Implement changes to sales orders.
· Maintain daily backlog metrics based on customer orders
· Communicate and escalate any potential impact to the customer
· Review engineering change notices (ECNs) on orders in process and notify the customer.
· Review product returns for quality assurance, communicate with the customer, and create a replacement order, if necessary.
· Communicate with the customer during the placement and acceptance of the order.
· Attend Plant Intelligence meetings as required.
· Ensure adherence to WPS Operational Excellence Manual and all associated policies and processes
· Observe all established safety rules and regulations and maintain work area in a neat and orderly condition
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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