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USA - Remote FL
Source: Ryder System careers · View original posting
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Summary
The Business Analyst I plays a critical role in performing new product implementations for Ryder's new and existing customer sites. This will require superior attention to detail and communication skills to effectively gather business and user requirements and transform those into reliable and accurate data collection, reporting, and insights for Ryder's analytics platform.
This position will have a direct impact on Ryder's business by enabling our operations team to run our customer locations as efficiently and effectively as possible.
Essential Functions
Support the standard implementation process for the analytics platform for new and existing Ryder customers.
Gather and evaluate business and user requirements at new and existing customer accounts to understand metrics, KPI’s, operational data, and user interface requirements.
Integrate customer data sources into the analytics platform using proficient knowledge of database structure, queries, and data validation to ensure accurate data reporting.
Proactively address customer issues, modifications, and enhancements for existing accounts.
Additional Responsibilities
Addresses day-to-day implementation and customer site support issues and fixes.
Provide support to additional product development and business projects as needed.
Performs other duties as assigned.
Skills and Abilities
Project management skills.
Possesses strong technical aptitude.
Willingness to learn and develop skillset.
Strong verbal and written communication skills.
Ability to work independently and as a member of a team.
Flexibility to operate and self-driven to excel in a fast-paced environment.
Capable of multi-tasking, highly organized, with excellent time management skills.
Detailed oriented with excellent follow-up practices.
Knowledge SQL databases and PowerBi intermediate required.
Compensation
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Salaried
Minimum Pay Range :
$65,000.00
Maximum Pay Range :
$70,000.00
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