layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Tech Hub Assistant (Friends Of Parkside) - ACC Member at Lead For America

The ACC Member will: Core Project 1 — Digital Literacy Training at the Parkside Tech Hub and Offsite Locations
Support the delivery of staff-led digital literacy classes and open-lab hours each week at the Parkside Tech Hub, a City of Detroit Certified Tech Hub, including assisting learners one-on-one during sessions. Tech Hub services are available Monday through Thursday, 10:00 a.m. to 5:00 p.m., with some evenings and weekends upon request, and cover topics such as computer basics, internet basics, Gmail, Google Workspace, Zoom, smartphones, cyber security, and scam protection.
Assist with the facilitation of digital skills training sessions under staff direction, using curricula and schedules set by FOP staff, so clients can use their devices effectively.
Support the delivery of staff-led offsite technology classes at senior buildings, community rooms, and partner locations in Parkside and on Detroit's east side, including helping set up and pack up laptops, hotspots, and class materials.
Assist staff with developing and adapting course materials that connect digital skills to real-world uses—employment, health, education, and entertainment—drawing on curricula and resources from FOP's Tech Hub partners—Digitunity, P2PU (Peer 2 Peer University), Grow with Google, Senior Planet, and Connect313—and on lessons learned in the Community Tech Workers project.
Help maintain and organize Tech Hub training materials, client sign-in sheets, device inventories, and client records under staff direction and in accordance with applicable program procedures so every student and walk-in user of the Tech Hub is counted.
Target: Contribute to the program's goal of assisting with the delivery of at least 24 training sessions and serving 100 unique Tech Hub clients (students and all other residents who use Tech Hub or offsite services) during the term.
Core Project 2 — Targeted Outreach and Community Awareness
Support the expansion of outreach for FOP's digital literacy programs by assisting staff with flyers, door-to-door outreach, tabling at FOP community meetings and events, and drafting digital literacy program content for the Parkside Community Connector newsletter and FOP's website and social media for staff review and approval.
Help track outreach contacts, program inquiries, and enrollments each week so staff can see which strategies are working.
Share observations and recommendations with staff on how outreach can better reach seniors, parents, youth, and other resident groups identified in the listening tour.
Core Project 3 — Volunteer Engagement Support
Assist staff and FOP's AmeriCorps VISTA member with supporting volunteer recruitment, orientation, and scheduling for the digital literacy program.
Help prepare volunteer training materials and assist with volunteer orientation sessions under staff supervision.
Help maintain volunteer contact lists, schedules, and hour logs; collect volunteer feedback and share it with staff.
Target: Contribute to the program's goal of recruiting and onboarding 5 community volunteers who support Tech Hub sessions during the term.
Core Project 4 — Partnerships, Data Collection, Evaluation, and Sustainability Support
Assist staff with stakeholder engagement—meeting preparation, notes, and drafting follow-up communications for staff review—with existing and prospective partners, including the City of Detroit Certified Tech Hub network and Connect313, Digitunity, P2PU, Senior Planet, Grow with Google, and the University of Michigan School of Information.
Collect participant registration, attendance, pre/post skills assessments, and satisfaction surveys each week; compile monthly summaries that highlight progress, challenges, and successes for staff review.
Help update evaluation tools based on prior program assessments and share findings with staff so they can adjust training strategies.
Assist staff with documenting program impact—participant stories, photos (with consent), and outcome data—that staff can use in reports to partners and in FOP's sustainability planning.
Help organize and maintain program records, partner contact lists, and resource inventories so the program can continue after the term of service.
All functions and activities performed by the ACC Member are completed under the guidance, supervision, and direction of program and host site staff.
Learning & Development Opportunities
As an ACC Member, you will receive structured training and support throughout your service year, including:
A week-long virtual orientation with the national cohort to kick off the service year.
A week-long, in-person national Winter Institute convening with your ACC cohort — travel, lodging, and a per diem stipend are fully covered.
Twice-monthly virtual training on skills for service, including project management, asset-based community development, grant writing, and serving vulnerable populations, plus self-paced curricula with opportunities to earn badges and credentials.
A structured community listening tour at the start of service to understand local needs, assets, and opportunities.
Dedicated 1:1 support from a Lead For America Program Coordinator and twice-monthly peer pod meetings for networking and professional development.
Access to a national network of ACC Members, alumni, and community partners.

Tech Hub Assistant (Friends Of Parkside) - ACC Member

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