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Taxo
New York City, New York, United States
Source: Taxo careers · View original posting
From Taxo's posting. “We” and “our” refer to the employer.
Senior Software Engineer (Voice AI)
Location: New York City | In-office
The Mission
“Leading healthcare into the agentic era.”
Every day, patients call their clinic to schedule an appointment, ask a question, or request a prescription refill. Behind each conversation is a busy healthcare team coordinating people, information, and systems.
Taxo builds Voice AI agents that take on this administrative work. Our agents connect with EHR and practice management systems to help teams handle patient intake, complex scheduling, and refill requests, with reliable workflows and clear handoffs to people.
The Opportunity: Own the Voice Experience
As our Senior Software Engineer (Voice AI), you’ll report to the CTO and own defined voice-runtime services that make a voice agent useful in a real healthcare conversation. You’ll build and operate speech, turn-taking, interruption handling, tool orchestration, observability, and production fixes for the services you own, while contributing to broader platform decisions with the CTO and engineering team. This is a hands-on role with direct influence on how the product works.
React, Next.js
Node.js (TypeScript)
PostgreSQL, AWS
LLMs and Voice AI integration
Who You Are
Hands-on experience shipping and operating real-time voice AI systems in production, including turn-taking, interruption handling, latency, and recovery from failures.
Strong software engineering skills and practical experience with LLMs, agent frameworks, tool calling, and external APIs.
Practical experience balancing latency, accuracy, cost, and voice conversation quality in live systems.
The ability to debug distributed systems and take ownership of reliability, observability, and testing.
Product judgment, clear communication, and a track record of moving from an ambiguous problem to a working solution.
Careful judgment around sensitive data, access controls, and safe escalation to a human.
Experience with streaming audio, SIP/VoIP, healthcare workflows, EHR integrations, or privacy-sensitive systems.
Why Taxo
Healthcare teams should be able to spend more time on patients and less time on administration. Help us build the products and company that make that possible.
🧠 Frontier AI Work:
Work on voice agents, real-time inference, tool use, and the hard problems of conversational quality.
🏥 Impact That Matters:
Build systems that reduce administrative work and make it easier for patients to reach their care teams.
🛠️ Real Ownership:
Take a problem from the first prototype through release, measurement, and improvement.
Compensation
Base salary: $180,000–$220,000 USD annually
Equity: 0.20%–0.50%
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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