layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Sr. IT Product Analyst at Trane Technologies

Obtain an in-depth working knowledge of all applications and processes within the associated product portfolio, including familiarity with all boundary systems and processes.
Work with the Product Owner to establish the product roadmap(s) / vision(s), taking full ownership of the technical debt aspects of the same.
Partner with key users to understand business processes and requirements, translate them into technical requirements that will ensure system solutions that improve efficiencies, maximize customer experience, and grow and retain business.
Groom the prioritized backlog into user stories that can be executed against in appropriate iterations within a future sprint.
Work with the Enterprise & Strategic Business Unit (SBU) Platform and Architecture Teams to validate the direction of the technical design for all prioritized requirements, and to estimate the amount of development work needed.
Attend all Scrum Ceremonial meetings and provide technical and functional input to the development, testing, and deployment process.
Ensure timeliness, efficiency, and quality are delivered in incremental functionality
Ensure that all technical documentation related to the product, including interfaces, is up to date and following the standards established by the Enterprise & SBU Platform and Architecture Teams. This individual will be responsible for authoring and maintaining many of these documents (Capabilities Map, Systems / Interfaces Map, Solution Options Worksheet or Options Analysis Toolkit (OAT), Business Requirements, Key Features, etc.)
Manage/oversee all maintenance activities associated to the applications and interfaces included in this product portfolio in concert with the corresponding support teams for the following: Audit and Controls including Disaster Recovery, ITGC Controls, CSA
Disaster Recovery
Patching/upgrading of databases and/or application platforms
Security updates / accessibility protocol
Proactive oversight of all aging or escalated tickets tied for the portfolio – provide input and direction when needed for resolution
Ensuring root cause is established for incidents and problem management process is executed for recurring issues.
Ensuring solutions are business value focused and incident resolution is based on results of root cause analysis.
Coordination of regression testing for any projects that would have potential impact to the application
Partner with the DevOps team to ensure general health and performance of the application from established monitoring tools/processes
Manage the various test instances and refresh schedules tied to the SBU “owned” applications of the product portfolio & coordinate details with the SBU environment manager
Partner with Trane Technologies Internal Procurement / Legal teams to establish licensing and support / deployment resources needed from 3rd party vendors. Ensure renewals are timely and efficient.
Remain current on technology solutions and best practices in the industry relevant to the set of capabilities tied to the business processes enabled through the product portfolio.
Partner with the Product Owner for a monthly report out to business and IT leaders for KPI’s tied to support SLA’s (incident closures, problem management follow-up, escalated incidents, survey results for customer satisfaction, etc.), recently delivered features, upcoming release schedule, budget tracking, and risk log.
Coordinate with IT Manager on LRP and AOP activities (annual planning and quarterly reconciliations).
This role can be done remotely although limited travel may be required.
For Enterprise “owned” applications (Salesforce, Oracle, Web Methods, etc.), the Product Analyst will work closely with the Enterprise Delivery and Support teams to request and follow-up on the activities listed above.

Sr. IT Product Analyst

Employer job description

Where is the work:

What's in it for you / Position Summary:

What you will do / Major responsibilities include:

What you will bring/Education / Experience / Key Competencies / Skills:

Salary Incentive Eligible:

Yes Sales Commission Eligible:

Thrive at work and at home:

Safety Sensitive Role:

About this listing

Listing check

Before you apply

Similar jobs

Similar jobs