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Pathstream
San Francisco, CA
Source: Pathstream careers · View original posting
From Pathstream's posting. “We” and “our” refer to the employer.
Operations Lead, Coaching
Pathstream
| Operations | Remote
Coaches are at the heart of the learner experience at Pathstream. Our coaching team is 20+ people today, and in 2027 we expect it to double, triple, or more. The systems that got us here won't get us there, and we're hiring someone to help design and build the ones that will.
As Operations Lead, Coaching, you'll drive how we recruit, onboard, equip, and manage coaches as the team grows. You'll be coaches' first point of contact for questions, and you'll build the tools and resources that let them find their own answers over time. When something isn't working, you'll fix it at the root so it doesn't break the same way twice. The coaching work itself is evolving fast too, so you won't be maintaining a playbook; you'll be writing it, testing it, and rewriting it.
You'll work closely with Program and Client Success, as well as Product and Engineering, and you'll have real say in how coaching evolves at Pathstream.
Transparent and social culture, challenging work, fast learning cycles, practical training, and meaningful feedback
Strong sense of ownership and strategic work that impacts our product, users, colleagues, business, and world
Competitive salary commensurate with experience and geographic location:
Life insurance (100% company paid)
Optional supplemental life insurance
401(k)
Discounted pet insurance
COMMITMENT TO DIVERSITY AND INCLUSION
Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We need a diverse team that can bring different perspectives and approaches, and whose experiences reflect the full set of stakeholders we seek to serve. As such, Pathstream is an equal opportunity employer.
We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.
SAN FRANCISCO FAIR CHANCE ORDINANCE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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