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Skimmer
Austin, TX, United States; Toronto, Ontario, Canada; United States
Source: Skimmer careers · View original posting
From Skimmer's posting. “We” and “our” refer to the employer.
Skimmer is on a mission: to modernize the pool and spa service, repair, and construction industry. We’re a private equity-backed company with 7000+ customers using Skimmer’s pool service platform to transform their businesses. But we’re not stopping there (there are over 70,000 pool service companies in this surprisingly large “niche” space). We’re now bringing that same approach to pool builders with our construction platform, and we’re hiring a CSM to help those customers succeed.
Our customers love us almost as much as we love them (check out our reviews and our NPS score of 68!)
We are currently #615 on the Inc. 5000 list of fastest-growing companies (#74 in Texas and #63 in Software!), on the Deloitte Fast 500, one of Built In Austin's Best Startups, ABJ’s 6th Fastest Growing Company, and most importantly one of Austin's Best Places for Working Parents for the last 5 years. We’re proud of the incredible company we’ve built, and we’re just getting started.
We’re looking for big thinkers with small egos, so let’s dive in!
Our Values: At Skimmer we
Realize our customers' success is our success.
Build humble, diverse teams who have fun winning.
Drive results with urgency.
Earn trust through transparent communication.
The core of this role is advocacy.
Skimmer's Construction CSM builds meaningful relationships with pool builders to ensure satisfaction and maximize their platform use. Builders work in long, project-based cycles with owners, office staff, field crews, and subcontractors all involved, so this role stays close to the customer across the full build. By guiding them through adoption and helping them unlock the full potential of Skimmer, you will enhance product stickiness, promote long-term retention, and facilitate loyalty.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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