Senior Risk Manager

Job Description

The Senior Risk Manager is a junior to junior-mid-level position supporting the Director of Risk Management. The role is primarily focused on two core functions - claims management and data/analytics - while also providing broader support across insurance operations for a portfolio of multifamily, student housing, industrial, hotel, office, retail, and senior living properties.

Responsibilities

• Claims (Primary Focus)
• Manage a portfolio of claims and litigation matters from initial reporting through resolution, settlement, or closure.
• Coordinate with insurance carriers, brokers, adjusters, third-party administrators, and outside counsel to facilitate effective claims handling and litigation management.
• Maintain litigation and claim trackers, reporting tools, and case files to ensure accurate portfolio visibility and timely reporting.
• Provide insights on open claims, loss experience, and emerging exposures to support insurance program administration, renewals, underwriting submissions, and carrier stewardship activities.
• Data / Analytics (Primary Focus)
• Implement, maintain, and administer the risk management information system (Origami Risk), ensuring data integrity and timely updates.
• Work with the insurance broker to process acquisitions and dispositions under various insurance policies (NFIP, Environmental, Storage Tank, Bonds).
• Acquisitions / Due Diligence
• Assist with acquisition opportunities by confirming COPE data, exposures, and rates.
• Request and review acquisition due diligence items (loss runs, inspection reports, environmental reports).
• Certificates of Insurance (COIs) / Compliance
• Ensure lender compliance by processing COIs and other document requests in accordance with loan agreement requirements.
• Work with the commercial lease compliance team to track tenant insurance coverage and lease expiration dates across triple-net (NNN) properties by reviewing leases, collecting COIs, and adjusting insurance coverage (contingent or primary).
• Document Management
• Maintain an organized digital filing system of insurance policies, endorsements, binders, quotes, COIs, claims, SOV, etc.

Qualifications

• Bachelor's degree preferred.
• Exposure to commercial general liability, property, environmental, or other insurance claim types.
• Approximately 5 years of experience in claims management, litigation support, insurance, legal operations, risk management, corporate legal departments, law firms, or related fields.
• Experience managing or coordinating insurance claims and litigation matters with increasing levels of responsibility.
• Strong analytical and problem-solving skills with the ability to assess risk and support business decision-making.