layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Director, Product Management, Microsoft Product Partnership at ServiceNow

To be successful in this role you have: Demonstrated ability to operate across a wide, multi-layered product scope without needing it reduced to a fixed checklist, with comfort synthesizing a coherent strategy across data, AI, agents, governance, and application-layer partnership work.
15+ years of experience in enterprise SaaS product management, with working knowledge of key SaaS growth drivers.
Track record of setting multi-year product strategy and influencing decisions at VP and C-level, internally and at partner or customer organizations.
Experience critically integrating AI into product decision-making, workflow design, or technical evaluation of partner solutions.
Experience leading product strategy for technology partnerships, including build-vs-partner analysis, technical due diligence, and integration architecture.
Experience owning business cases for partnership investment, including accountability for outcomes, combining analytical rigor with judgment under ambiguity.
Comfortable operating with dual accountability: influencing an internal roadmap you don't own and a partner roadmap you don't control, across an unusually broad set of stack layers.
Highly collaborative; able to drive alignment and decisions across many internal teams at the senior leadership level without direct authority over the people or teams involved.
Strong written and verbal communication skills; able to represent partnership rationale clearly to both technical and executive audiences, including translating across very different technical domains.
Ability to paint a compelling vision to inspire teams and senior stakeholders across a broad, evolving scope.
Familiarity with the ServiceNow platform and applications portfolio, and the associated competitive/partner landscape, is a plus.
Broad familiarity with Microsoft's AI, data, and agent product ecosystem is a strong plus. Depth in a few areas plus fluency across the rest is more valuable here than deep expertise in only one.
Hands-on product management experience with AI-powered or AI-enabled enterprise software is a strong plus.
For positions in this location, we offer a base pay of $221,200 - $387,100
, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Director, Product Management, Microsoft Product Partnership

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