layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Senior T&E Operations Analysts at Crunchyroll, LLC

T&E Operations and Corporate Card
Independently manage key day-to-day operational activities across the Global T&E program, including corporate card administration, expense operations, reimbursement processes, compliance monitoring, and issue resolution.
Administer global corporate card programs, including card issuance, maintenance, cancellations, account updates, cardholder support, and program administration.
Monitor company card aging and drive timely cardholder submission, reconciliation, and compliance.
Monitor card activity for unusual spending patterns, policy exceptions, delinquency, misuse, and other potential control risks.
Serve as a senior operational resource for complex card, expense, travel, and reimbursement issues, driving matters through resolution within established policies and controls.
Support group travel events and hotel room block sourcing, including coordination with internal stakeholders and external travel partners.
Expense, Accounting, and Controls
Audit employee expense reports for policy compliance, accuracy, documentation, and transaction exceptions requiring further review.
Analyze and reconcile employee expense reimbursement files across supported countries to ensure policy and control compliance.
Partner with Treasury, Accounts Payable, Finance, Accounting, and other stakeholders to support payment processing, reconciliations, journal entries, and financial reporting.
Investigate complex discrepancies across card, expense, payment, reimbursement, and accounting data and drive issues through resolution.
Identify root causes of recurring reconciliation, process, or control issues and recommend sustainable corrective actions.
Support month-end close activities, accruals, reconciliations, and audit requests.
Monitor operational controls and escalate material compliance, financial, or control risks to the Global Travel & Expense Manager.
Analytics and Reporting
Analyze travel, card, and expense data to identify trends, anomalies, risks, compliance gaps, and opportunities for improvement.
Develop, maintain, and enhance dashboards, KPIs, operational metrics, and recurring reporting.
Translate operational data into clear insights and recommendations for T&E leadership and cross-functional stakeholders.
Support ad hoc reporting and analysis requests from Finance and business stakeholders.
Identify emerging issues through data and proactively investigate areas requiring further review.
Process Improvement and Program Change
Identify opportunities to improve T&E processes, systems, controls, employee experience, and operational efficiency.
Independently evaluate operational issues, develop recommendations, and take approved improvements through implementation.
Lead or coordinate defined operational workstreams related to process changes, system enhancements, new capabilities, and program improvements.
Support implementation activities associated with new countries, card programs, T&E systems, policy changes, integrations, or other program changes.
Develop business and operational requirements in partnership with internal stakeholders and external providers.
Coordinate testing and validation of system enhancements, new processes, and program changes.
Track implementation outcomes and confirm that operational changes deliver the intended control, efficiency, or user-experience improvements.
Document and maintain operational procedures, workflows, controls, standard operating procedures, and supporting documentation.
Stakeholder Partnership and Issue Resolution
Build strong working relationships across Finance, Accounting, Treasury, Accounts Payable, Procurement, employees, and external vendors.
Act as a knowledgeable T&E subject matter resource for operational questions, complex issues, and escalations.
Drive cross-functional issues through resolution by coordinating stakeholders, clarifying ownership, and maintaining accountability for agreed actions.
Communicate operational issues clearly, including root cause, business impact, recommended actions, and escalation requirements.
Exercise sound judgment in determining which operational matters can be resolved independently and which require management, policy, governance, or financial review.
Bring well-developed recommendations forward when escalation or management decisions are required.
Support the Global Travel & Expense Manager in executing program priorities and approved initiatives.

A senior individual contributor who takes ownership of complex work and follows issues through to resolution.
Someone who operates effectively with limited oversight while remaining aligned with established program strategy, policy, and governance.
Someone who applies sound judgment and understands the distinction between operational decisions they can make independently and matters requiring management escalation.
A critical thinker who proactively investigates inconsistencies, identifies root causes, and develops practical solutions.
Someone who challenges inefficient processes and continuously looks for better ways of operating and supporting stakeholders.
A relationship-driven collaborator who builds trusted partnerships across Finance, Accounting, Treasury, Accounts Payable, Procurement, employees, and external vendors.
Someone who can influence outcomes through expertise, analysis, communication, and strong recommendations rather than formal authority.
A highly dependable operator who can manage multiple priorities, maintain strong controls, and consistently deliver high-quality work.
Success in This Role
Success in this role means maintaining accurate, timely, scalable, and well-controlled Global T&E operations while continuously improving how the program operates.
The Senior T&E Operations Analyst will be expected to independently manage complex operational matters, identify issues early, investigate thoroughly, and drive appropriate resolutions within established policies and controls.
The right person will not simply execute recurring tasks. They will understand how the broader T&E operation works, recognize when something is not functioning as intended, identify root causes, develop informed recommendations, and help implement sustainable improvements.
They will earn trust through sound judgment, strong operational knowledge, dependable execution, thoughtful analysis, and effective cross-functional partnership.
The Global Travel & Expense Manager retains ownership of program strategy, policy, governance, roadmap, and final program decisions. The Senior T&E Operations Analyst is responsible for bringing depth, rigor, and independent operational ownership to the execution of that direction.

Senior T&E Operations Analysts

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