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Elk Grove, California
Source: Apple careers · View original posting
From Apple's posting. “We” and “our” refer to the employer.
Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system.
Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.
Infrastructure Services is part of IS&T and the foundation of Apple's global network operations — managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question
Description
Edge Production Engineering keeps Apple’s edge infrastructure operating reliably and resiliently at massive global scale. Our ecosystem encompasses CDN and high-throughput reverse proxy services, authoritative and recursive DNS, Global Server Load Balancing (GSLB), and distributed Edge Cloud and compute platforms. Together, these systems deliver critical traffic routing, caching, and infrastructure services to hundreds of millions of users worldwide.
When incidents occur across this multifaceted stack, our ability to coordinate effectively, learn quickly, adapt rigorously, and prevent repeat issues is essential.
We are seeking a Post-Incident Reviews (PIR) & Service Health Program Engineer to help coordinate and drive our PIR lifecycle, remediation tracking, and service health governance across Edge Production Engineering.
In this role, your background in incident response and management will be central to your success. You will guide PIR debriefs with structure and neutrality, ask insightful questions to uncover root causes, ensure remediation action items don’t fall through the cracks, and bring a forward-thinking mindset to leverage Generative AI and modern automation to make our incident learning workflows faster, lighter, and more productive for engineers.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $130,200 and $196,200, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.
You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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