layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Bilingual-Patient Access Representative at Planned Parenthood of Delaware

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
1. High School diploma or equivalency required. Medical Assistant/Medical Administrative Assistant graduate or Certified Medical Assistant/Medical Administrative Assistant, or Bachelor’s Degree in Social Service, Human Service or Science preferred, or minimum one year experience as a medical receptionist, medical assistant or customer service representative, with appointment scheduling experience required.
2. Familiarity with women’s reproductive healthcare preferred.
Reasoning Ability
Must have the ability to define problems, collect data, establish facts, and draw valid conclusion. Ability to interpret a variety of technical instructions in various formats required. Ability to multi-task and to work effectively under pressure due to conflicting demands is required. Must be flexible, highly organized, creative and detail-oriented with the ability to set and meet deadlines.
Language Skills
Requires excellent verbal and written communication skills, listening and interpersonal relationship communication skills. Must be able to communicate clearly and interact comfortably with a diverse group of clients, staff and volunteers in a non-judgmental, professional and sensitive manner
Mathematical Skills
Must possess the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Computer Skills
Excellent keyboarding skills with high level of accuracy required. Must possess capacity to learn software programs required for specific position and access electronic communications, including e-mail, extranet, intranet, and computer-assisted learning.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All of the job functions listed within this job description involve to greater and lesser degrees the following physical demands: close vision; hearing/listening; clear speech; walking; lifting and carrying up to 10 pounds overhead and 10 pounds from the floor; stooping; kneeling; bending; sitting; standing up to 6 hours at a time; and use of hands to finger, handle, feel and use keyboard.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
· Work in a diverse environment, build productive relationships, and effectively work independently and collaboratively as part of a team.
· Work in an environment where protestors may be present at work and related sites.
· Work when needed on an irregular schedule, which could include some weekends, early mornings and evenings.
· Work in a cost-effective and flexible manner, multi-task and work effectively under pressure due to conflicting demands.
· Work in an environment where the noise level is occasionally low but usually moderate.
· Be willing and able to travel to local, statewide, regional, and national destinations. A valid driver’s license and insurance coverage for bodily injury and property damage as required by the State of licensing or other ability to provide own reliable transportation is required for local, regional, and statewide travel.
This description is not intended to be an exhaustive list of all duties, responsibilities, and requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed. THIS POSITION DESCRIPTION REPLACES ALL FORMER POSITION DESCRIPTIONS.
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Work Location: One location
Work Remotely
No
Job Type: Full-time

Bilingual-Patient Access Representative

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