layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Senior Analyst, HR Services at Constellation Energy

· 4-year degree in Human Resources or related field 6 or more years of strong HR operations experience or HR specialist area in a matrix organization
· Detail oriented with strong customer service abilities
· Ability to identify, quantify and summarize issues along with potential solutions.
· Able to direct multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity
· Project management experience with demonstrated delivery of complex, cross-functional initiatives
· Excellent customer service skills complimented by an ability to effectively interpret and respond to customers' issues
· Knowledgeable in Microsoft Excel, Power BI, or other business intelligence tools

· Familiarity with Oracle’s Fusion
· Experience in assisting HR Technology on evaluating and implementing potential system changes

PRIMARY PURPOSE OF POSITION
The Sr Analyst, HR Services provides multi-step operational and transactional support to the HR community on day-to-day operations and administration of HR objectives, policies and procedures. Responsibilities include regular interfacing with internal and external stakeholders at various levels in the organization.
PRIMARY DUTIES & ACCOUNTABILITIES
· Provide transactional support and ownership of employee and organizational changes. Responsible for handing escalations and more complicated, multi-step transactions within HR Solutions.
· Provide coaching and mentorship to peers, business leaders, and HR Business Partners (HRBP) to resolve employee and operational issues, when needed.
· Identify areas for improvement of service delivery and efficiency of operations with a focus on customer service excellence
· Conduct routine data and system audits.
· Provide innovative solutions to process improvement.
· Additional duties as assigned.

· 4-year degree in Human Resources or related field 6 or more years of strong HR operations experience or HR specialist area in a matrix organization
· Detail oriented with strong customer service abilities
· Ability to identify, quantify and summarize issues along with potential solutions.
· Able to direct multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity
· Project management experience with demonstrated delivery of complex, cross-functional initiatives
· Excellent customer service skills complimented by an ability to effectively interpret and respond to customers' issues
· Knowledgeable in Microsoft Excel, Power BI, or other business intelligence tools

· Familiarity with Oracle’s Fusion
· Experience in assisting HR Technology on evaluating and implementing potential system changes

Senior Analyst, HR Services

Employer job description