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Loading LAYIQ…Job opportunity
Raleigh, NC
Source: Bandwidth careers · View original posting
From Bandwidth's posting. “We” and “our” refer to the employer.
At
Bandwidth
, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful.
And as communications shifts to AI, we're the infrastructure layer making it possible.
We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.
We're experts who speak like humans. Ready to build what's next?
#JoinTheBand
3 or more years of implementation, project management, or technical customer-facing experience in a B2B SaaS or technology environment.
Demonstrated ability to manage multiple concurrent projects independently from initiation through completion.
Working knowledge of VoIP, SIP, or telecommunications concepts sufficient to guide customers through technical onboarding.
Strong written and verbal communication skills. Customers and colleagues should rarely need to follow up for a status or next step.
Ability to navigate ambiguous situations and competing priorities without losing momentum or quality.
Proficiency in CRM, Monday.com, or equivalent CRM and project management tools.
Bachelor's degree required.
Experience in CPaaS, telecommunications, or API-based product environments.
Familiarity with 10DLC, Toll-Free Verification, and porting processes.
Experience working cross-functionally across Sales, Engineering, and Support teams to drive customer outcomes.
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
All new hires receive four weeks of PTO.
PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
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