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Chicago, IL United States of America; Chicago, IL
Source: C.H. Robinson Worldwide careers · View original posting
From C.H. Robinson Worldwide's posting. “We” and “our” refer to the employer.
C.H. Robinson is seeking a Service Assurance Manager to join our Port Services team. In this role you will act as the primary point of contact for aligned customer accounts within the Port Services service line. You will be responsible for responsible for customer advocacy, driving continuous improvement, and delivering on our customer commitments. If you have a strong background in logistics, a passion for customer relations, process improvement, and are solutions oriented, you may be an ideal fit for this role.
This is a hybrid role, with 4 days in-office in our Chicago, IL location.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Provides day to day problem resolution; identifies issues, determines the best course of action, and implements solutions. Works closely with internal partners (account management, operations, or leadership) on shipment updates, problem resolution and/or operational execution
Executes customer workflows, preferences, and SOPs and applies this knowledge to create efficient, cost effective solutions for the customer
Compensation
$60,700.00 - $96,200.00
The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
EOE\Disabled\Veteran
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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C.H. Robinson Worldwide · Chicago, IL United States of America; Chicago, IL
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