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BAM - Atlanta, GA
Source: Sharecare careers · View original posting
From Sharecare's posting. “We” and “our” refer to the employer.
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their healthcare and improve their well-being.
Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. AskMD by Sharecare, the company’s free AI health app , helps people describe a symptom, ask a health question, and get evidence-based guidance and a clear next step. AskMD is available in the U.S. on the App Store , Google Play , and the web . To learn more, visit sharecare.com.
CareLinx is looking for an Senior Care Advisor to assist with CareLinx’s Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and the Care Advisor team is focused on providing support and guidance to members and families throughout the caregiver search, hire and retention process.
This includes answering benefit specific questions, developing rapport and building confidence in the services that CareLinx can provide, creating caregiver matches based on individual preferences, and providing exceptional communication before and after the caregiver hire is complete.
This is a team of dedicated experts who will guide members through the in-home care experience. As a senior on the Care Advisor team you will be expected to excel at the primary duties of the advisor position in addition to making meaningful cultural, programmatic and process improvement contributions.
As a Senior Care Advisor, you are the expert for members, families and your teammates about all things CareLinx-related. You will be a role model and high level resource for your team. You need to love interacting with people and be committed to providing stellar customer service to both internal and external customers. You should also be a team player and be willing to learn. You need to thrive in a fast-paced, technology-forward environment, hold yourself to high professional standards, and be comfortable working from home.
If you think there’s alignment with the description above, CareLinx may be the place for you.
Responsible for guiding members on the caregiver search journey through relationship building and exceptional communication.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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