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Saint Louis, Missouri
Source: Mercy careers · View original posting
From Mercy's posting. “We” and “our” refer to the employer.
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Complete responsibility for monitoring and maintaining all aspects of ordering and receiving of merchandise for Gift Shop. Handles receiving problems by contacting the vendor for picking errors/miss-ships, shortages/overages, and damaged goods. Does inventory cycle counts. Must be able to prioritize work and have excellent customer service skills. Performs related duties as assigned.
Performs a variety of customer service related tasks including answering telephones, greeting customers, assisting customers, as well as a complete range of cashiering functions. Performs others duties as assigned. Performs duties and responsibilities in a manner consistent with our mission, values, and mercy service standards.
Overview
The Retail Inventory Coordinator is responsible for monitoring and maintaining all aspects of inventory management for the Mercy Hospital St. Louis Gift Shop. This position ensures accurate ordering, receiving, tracking, and replenishment of merchandise while supporting daily Gift Shop operations. The coordinator also provides exceptional customer service and assists with retail sales functions as needed.
This PRN position is critical to maintaining adequate staffing and operational support during peak business periods, including the holiday season.
Primary Responsibilities
Inventory Management
Maintain inventory records and inventory control processes within the Yellow Dog inventory management system.
Monitor inventory levels and coordinate merchandise ordering to ensure product availability.
Receive incoming merchandise and verify shipments for accuracy.
Record and resolve shipping discrepancies including shortages, overages, damaged merchandise, and vendor picking or shipping errors.
Contact vendors regarding inventory issues and coordinate corrective action.
Conduct inventory cycle counts and assist with physical inventory activities.
Assist with website inventory maintenance and product updates.
Maintain and compile inventory and receiving records as required.
Ensure storage areas remain organized, clean, and compliant with Mercy safety standards.
Customer Service & Retail Operations
Provide exceptional customer service to patients, visitors, co-workers, and volunteers.
Answer telephones and respond to customer inquiries professionally and courteously.
Greet customers and assist with product selection and purchases.
Perform a full range of cashiering functions, including processing sales transactions and handling payments accurately.
Support daily Gift Shop operations and merchandising activities.
Prioritize workload effectively in a fast-paced retail environment.
Additional Responsibilities
Perform duties and responsibilities in a manner consistent with Mercy's Mission, Values, and Service Standards.
Assist with special projects and seasonal merchandising initiatives.
Perform other duties as assigned.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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