Patient Care Coordinator

Summary

This position serves as a resource to the Breast Health Program and is responsible for the patient flow throughout the breast care continuum. This involves tracking and facilitating the scheduling of different modality breast imaging and biopsies, and other related breast procedures.

The coordinator is responsible for obtaining and reviewing provider orders for accurary of protocol and diagnosis, monitoring compliance and follow up imaging, data collection and extrapolation, answering phones calls, taking messages and relaying them appropriately, and miscellaneous errands such as delivery of images, supplies, reports, obtaining priors imaging/reports etc. throughout the medical center.

This position is also responsbile for proper documentation with patients and provider offices to ensure efficient communication. Acts as a liaison between the breast cancer nurse navigator, provider offices, and MyMichigan Health scheduling. Works with imaging staff to ensure proper scheduling on the grid and maintains grid changes per volumes. Appropriate routing of paperwork and requisition for patient care is essential. Solely responsible for the clerical management of the breast cancer risk assessment program.