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Orlando, Florida
Source: Orlando Health careers · View original posting
From Orlando Health's posting. “We” and “our” refer to the employer.
Position Summary 📋 We're Hiring: Front Office Assistant | South Lake Urology 📍 Address of Practice: 1900 Don Wickham Dr, Clermont, FL 34711 🏢 Department: Orlando Health Medical Group – South Lake Urology 💼 Status: Full-Time | 40 hours per week ⏰ Shift: Monday – Friday, 8:00 AM – 5:00 PM 🏷️ Title: Front Office Assistant 📋 About the Role The Front Office Assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and
patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor. ✨ All Inclusive Benefits (Start Day One) 🏥 Health/Dental/Vision/Life Insurance 🎓 Student loan repayment, tuition reimbursement, & FREE college education programs 📈 Retirement savings 👶 Paid paternity leave & fertility benefits 🏡 Back up elder and childcare 🐾 Pet insurance 🏖️ PTO/Holidays, and more for full time and part time employees!
🏥 About OHMG Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary
care and the largest hospitalist program in Florida. Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.
💼 Essential Functions Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required. Obtains accurate and complete patient demographic and insurance information. Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements. Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately. Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience. Interacts with patients and families in a professional manner.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions: Participates in Quality Assurance/Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Assists billing service as requested.
🎓 Qualifications Education/Training: High School graduate or equivalent. Licensure/Certification: None. Experience: Six (6) months experience in a clerical office, general business, and/or customer service setting.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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