Senior Manager

Who We Are

Konrad is a global leader in AI and digital innovation consulting. We help the world’s top businesses and brands succeed in the AI era. We are dedicated to solving complex business problems for our global clients with creative, forward-thinking solutions and AI-enabled products. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class, AI-driven digital products used by hundreds of millions of consumers around the world.

We hire exceptionally smart, analytical, and hardworking people who are lifelong learners.

About The Role

As a Senior Manager on our Strategy team, you have a successful career in digital consulting and will lead large-scale, cross-functional programs with global organizations as they embrace digital transformation and innovate for the AI era. Driving collaboration across our Strategy, Design, and Technology teams, you will solve complex business problems by directing the creation of smart, intuitive, and human-centered experiences.

You will act as a primary trusted advisor to C-suite and executive client leaders, ensuring that our engagements consistently deliver transformative business impact.

Defining how emerging technologies like AI can be leveraged to build best-in-class digital products, you will shape long-term client strategy, oversee executive-level engagements, and ensure seamless end-to-end program delivery. Partnering closely with Konrad’s executive leadership, you will take ownership of program growth, client satisfaction, and practice development.

As a leader on the team, you excel at translating complex market shifts into clear strategic direction, expanding our impact across global client relationships, and mentoring managers and consultants across our practice.

What You'll Do

• Serve as Engagement Lead on our most strategic digital transformation programs and client partnerships, including AI strategy and product strategy work
• Responsible for program governance including budget, scope, timelines, organization, resourcing, implementation, and risk management for flagship enterprise initiatives
• Direct cross-functional teams of consultants, designers, and engineers, inspiring a shared vision that bridges business objectives with elegant user experiences
• Act as a primary point of contact and strategic advisor to executive client stakeholders, managing expectations and building deep, long-term relationships
• Drive business development initiatives, proactively shaping new engagements, leading pursuits, and growing our business with existing clients
• Direct the creation of AI-forward digital solutions, target-state operating models, and strategic visions for how AI will reshape intelligent products and customer experiences
• Lead executive stakeholder sessions, design thinking workshops, technology architecture sessions, and strategic planning activities
• Oversee the structuring and authoring of high-impact presentations, business cases, Request for Proposal (RFP) responses, and thought leadership collateral for executive audiences
• Leverage AI and digital expertise to strengthen client deliverables and mentorship for junior members of our global team

Qualifications

• Bachelor's degree in any discipline or equivalent professional experience; we hire from business, engineering, math, statistics, science, economics, and beyond, and prior consulting experience is not required
• Minimum 6–7+ years of relevant professional experience
• A passion for and understanding of great user experiences, product innovation, and the rapidly evolving AI technology landscape
• History as an Engagement Lead managing large-scale, multi-workstream digital programs and client relationships from inception to completion
• Demonstrated success in business development, relationship expansion, and leading strategic client pursuits
• Excellent organizational, written, and verbal communication skills, with the executive presence required to advise C-suite and senior client leaders
• Strong problem-solving ability, sharp business acumen, and a history of overseeing multiple complex programs and cross-functional teams simultaneously
• Experience and strong comfort with presenting, executive workshop facilitation, and public speaking
• Experience mentoring, guiding, and developing junior team members
• Genuine enthusiasm for in-person work and collaboration; this role follows a hybrid model with four or more days per week in the office
• Willingness to travel globally for client work as required