layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Field Service Trainer
Ridley Park, PA, US
Source: Sure Power careers · View original posting
Employer job description
From Sure Power's posting. “We” and “our” refer to the employer.
Summary
The Field Service Trainer will develop and deliver comprehensive training programs for our Field Service Technicians. This role is responsible for ensuring all field staff can safely and effectively install, commission, maintain, and troubleshoot battery backup systems and associated critical power distribution equipment.
Essential Duties and Responsibilities
Create lesson plans, hands-on labs, digital modules, troubleshooting guides, and training guides for new and existing technology.
Teach classes in person or online covering equipment operations, troubleshooting, software updates, and company policies.
Test trainees on their mechanical and diagnostic skills to ensure they are ready for field work.
Revise courses when the company launches new products or updates field service software.
Provide managers with observation forms or coaching packets to help them guide technicians on the job.
Lead mandatory safety training focused heavily on NFPA 70E (Arc Flash safety), OSHA regulations, lock-out/tag-out (LOTO), and safe heavy battery handling/disposal procedures.