layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…Job opportunity
Oakbrook Terrace, IL United States of America; Oakbrook Terrace, IL
Source: C.H. Robinson Worldwide careers · View original posting
From C.H. Robinson Worldwide's posting. “We” and “our” refer to the employer.
C.H. Robinson is seeking a Business Development Representative to join our Intermodal team. In this role you identify new opportunities within the Intermodal service line, and support the selling of creative solutions/services to drive growth through relationship building, problem solving, and providing exceptional service. You will be responsible for delivering customer commitments, resolving issues, driving continuous improvement and articulating customer value.
You are responsible for the growth and retention of a customer portfolio or modal offering while also supporting new opportunities. You will use your knowledge of the customer’s business challenges and supply chain goals to develop tailored solutions, which deliver value and support the customer’s business.
This is a hybrid position with 4 days in-office in our Oakbrook Terrace, IL office.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consist of, but are not limited to, the following:
Represents, develops, and enhances the brand
Penetrates the assigned customer portfolio assigned, by making contacts and building relationships at multiple levels and in multiple departments within the account in partnership with account management, capacity, and/or service line teams.
Conducts regular business reviews partnering with internal teams (ie, account management, capacity, service lines), leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting solutions to help the customer win.
Serves as the primary point of contact, delivering a positive customer experience through proactive communication, timely responses and by applying the appropriate sense of urgency as the situation dictates
Manages conflict and navigates difficult conversations, using tact and diplomacy
Collaborates and actively communicates with partners on the commercial/ account management/ capacity/product/supply team regarding customer needs, issues and solutions in order to meet customer expectations
Builds trusting relationships by ensuring quality execution against expectations and collaborating with internal partners to identify and resolve issues in a timely manner
Uses effective negotiation and sales strategies in discussing pricing and selling services.
Partners with commercial, account management and customers to gather information on inbound & outbound needs, and offers tailored solutions based on the CHR platform in order to build customer relationships and win business
Stays informed and may respond to customer inquiries and provide updates related to exception management to articulate actions being taken
Compensation
$32.16 - $50.81
The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
EOE\Disabled\Veteran
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Ferguson Enterprises · Remote
Armanino Advisory · San Ramon, California; US CA San Ramon; St. Louis, Missouri; Bellevue, Washington; Philadelphia, Pennsylvania; Denver, Colorado; Dallas, Texas; San Jose, Calif…
Phillips Corporation · US
Fortify Companies · Pittsburgh, PA, US
Common App · Arlington, VA, US
HOA Talent · Hollywood, FL, US