layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - SCM Strategy & Operations Manager (D2C MX) at Samsung Electronics

· Lead SCM Systems and back office for D2C MX business
· Manage D2C Master Data Management with strong understanding of supply chain systems and impact to planning and operations
· Lead enhancements and changes to Next SCM platform to support D2C operations
· Work on back-office integration with NSCM, NERP and D2C Platform
· Lead integration of AI technologies into SCM processes, conducting process engineering to identify workflow automation opportunities and deploying agentic AI solutions that improve decision-making and reduce manual effort.
· Develop and implement automation and process solutions that enhance operational efficiency and deliver an improved end-to-end customer experience.
· D2C Supply and Inventory Management
· Ensure weekly planned supply is allocated, received and transferred to Ecommerce Warehouses timely to make the inventory available for sales
· Lead supply related conversations with Central SCM and AP2 teams for supply allocation, prioritization on weekly basis
· Work with central SCM team and Suwon GOC team for SOP confirmation, getting approvals for exceptions for productions and all other operational planning
· Communicate supply lead times for all Estore sub-channels including SMB and other omni-channels and reconcile inventory between sub-channels
· Balance and optimize supply between all sub-channels providing deeper insights
· Demand Planning analysis for multi-channel inventory
· Evaluate demand forecasts across categories and proactively manage supply needs by providing inventory analytics
· Evaluate and relocate supply between sub-channels
· Approve SOPs, manage emergency supply requests, work with central teams and Suwon office to secure supply
Additional responsibilities: · Manage centralized aging across all Ecommerce Inventory
· Support buy-box management
· Monitor and optimize key supply chain KPIs, identifying and closing gaps between plan and actuals to ensure a smooth, uninterrupted flow of goods through the fulfillment network.
· Lead cross-functional collaboration with Central SCM and AP2 teams, Operations, Planning, Logistics, and Product teams to align on shared goals and facilitate execution against revenue targets.
· Conduct root cause analysis using Tableau, Excel, and SAP to diagnose execution defects and translate findings into scalable process improvements that prevent recurrence.
· Drive cross-functional capacity initiatives and deliver regular program updates — weekly and monthly — to stakeholders including Directors and VPs.
Skills and Qualifications

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
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Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

SCM Strategy & Operations Manager (D2C MX)

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Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

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