layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…
Job opportunity
Office Manager - Franchise Location
MOUNT ORAB, Ohio
Source: H&R Block careers · View original posting
Employer job description
From H&R Block's posting. “We” and “our” refer to the employer.
About the Role
The Office Leader leads one or more retail offices and is responsible for delivering consistent, high-quality client experience across every assigned location. The scope of the role may vary based on the franchise organization’s size, office structure, and business needs. In this role, you’ll help ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results.
You’ll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you’ll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance.