layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Manager, Inventory Control & Process Improvement at Blue Nile

Inventory Process Improvement & Control
Plan, coordinate, and oversee cycle counts and physical inventory counts for all departments; set count schedules and procedures, investigate and reconcile variances, and drive root-cause corrective actions to improve on-hand accuracy.
Lead the design, documentation, and continuous improvement of inventory workflows across product intake, processing, movement, and reconciliation, with standardized SOPs and clear ownership at each step.
Identify and close inventory-control gaps across the end-to-end product lifecycle, particularly where inventory falls outside standard workflows; design scalable controls, approval rules, and ownership models that prevent recurrence.
Serve as the point of contact for other functions on inventory movements (transfers, adjustments, and reclassifications), ensuring every movement is properly authorized, transacted, and reconciled.
Maintain audit readiness by ensuring inventory records, adjustments, and supporting documentation meet internal control and financial audit requirements.
Fantasy System Ownership (Super User)
Serve as the Fantasy Super User and primary business owner for inventory functionality, acting as the first point of escalation for users across the organization.
Manage user profiles, roles, and access permissions, maintaining appropriate segregation of duties and periodically reviewing access.
Train and onboard new users; build and maintain training materials, SOPs, and job aids so transactions are performed consistently and correctly.
Lead the development of new functionality: gather and prioritize business requirements, partner with Technology to translate inventory-control needs into system enhancements and reporting, and own user acceptance testing, rollout, and adoption.
Troubleshoot system and transaction issues; triage, resolve, or escalate to Technology, and track recurring issues to permanent fixes.
Reverse Logistics, Repairs & Quality Control
Coordinate inventory movements for repairs and returns, ensuring every unit is tracked, its status is accurate in the system, and it moves back to sellable stock, to the vendor, or to final disposition without delay.
Support Quality Control on inspection outcomes and disposition decisions (restock, repair, rework, return to vendor, or write-off), ensuring each decision is reflected correctly in inventory and financial records.
Monitor repair and return cycle times and aging in reverse-logistics locations, and remove bottlenecks in partnership with Customer Service, Operations, and vendors.
Aged & Inactive Inventory Reduction
Lead the aged and inactive inventory reduction program: identify and quantify slow-moving, inactive, and legacy inventory, and set disposition strategies (re-merchandising, remake or recut, return to vendor, liquidation, or melt) with Merchandising, Planning, and Finance.
Lead hands-on remediation of legacy and inactive inventory issues while putting in place processes that prevent new aged inventory from building up.
Partner with FP&A to quantify financial impacts, including reserves and write-downs, and track progress against reduction targets.
Team Leadership
Manage, mentor, and develop a team of Inventory Coordinators responsible for day-to-day inventory operations, counts, system transactions, and project execution.
Oversee workload planning, performance management, and cross-training to build team capability and coverage.
Strategic Projects & Cross-Functional Collaboration
Lead high-priority inventory projects such as workflow redesigns, system and process improvements, audit readiness, and inventory control models.
Partner closely with Merchandising, Planning, Manufacturing, Operations, Quality Control, Finance, and Technology to ensure inventory processes and policies are understood, implemented, and monitored.
Collaborate with FP&A and Planning to quantify the financial impact of inventory decisions and support inventory-related forecasting.
Data & Reporting
Work with Analytics and Technology to build dashboards, reports, and tools that improve visibility into inventory accuracy, movements, and workflow health.
Monitor and report KPIs such as count accuracy, inventory adjustments, aged and inactive inventory, repair and return cycle times, stock availability, DOH, shrink, and operational throughput.

Manager, Inventory Control & Process Improvement

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