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Prescott, AZ; Bldg 13 Student Financial Services, Eagle Card
Source: Embry-Riddle careers · View original posting
From Embry-Riddle's posting. “We” and “our” refer to the employer.
Job Description
The Opportunity
Embry-Riddle Aeronautical University is seeking a detail-oriented and customer-focused Student Account Specialist to join our Student Financial Services team in Prescott, Arizona. This position provides financial guidance and account support to prospective, current, graduating, and former students across all three university campuses.
The Student Account Specialist assists students and families with tuition and fees, financial aid, scholarships, grants, loans, payment plans, and financial literacy. Responsibilities include resolving complex student account inquiries, managing collections, analyzing receivables, and ensuring compliance with university policies and applicable regulations.
The successful candidate will contribute to student success and retention by providing exceptional customer service, proactively resolving account concerns, and supporting the university’s efforts to maintain accurate student accounts and protect institutional revenue.
For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.
Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.
Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.
Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.
Compensation
The hourly range for this role is up to $22.00. The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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