layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Sales Manager at Bee's Plumbing and Heating, Seattle, WA

Lead and Develop Your Team
Hire, onboard, train, schedule, and directly manage the sales team across service lines.
Set clear individual and team goals, hold regular one-to-ones and team huddles, and provide ongoing feedback and recognition.
Conduct performance reviews, build development plans, and address performance concerns directly and constructively.
Manage territory and route assignments, team schedules, and coverage.
Turn Sales Data Into Better Performance
Set monthly, quarterly, and annual sales targets for plumbing service, installation, sewer, and electrical.
Track close rate, average ticket, revenue per call, and membership or maintenance-plan attachment rates.
Use ServiceTitan or an equivalent platform to identify trends and coaching opportunities by salesperson and service line.
Build clear dashboards and share weekly performance summaries with ownership and leadership.
Use performance data to refine pricing presentations and incentive or commission structures, rewarding both results and integrity.
Coach in the Field and Build Consistent Practices
Conduct regular ride-alongs across the four service lines, with real-time and post-call coaching.
Teach clear, options-based presentations, objection handling, and closing techniques that respect the customer's decision.
Lead recurring training on services, financing options, promotions, membership plans, and pricing updates.
Develop practical sales scripts, presentation tools, and playbooks, adapting the process to each trade.
Maintain sales workflows and periodically review customer interactions and invoices for pricing consistency and process adherence.
Partner With Operations and Protect the Customer Experience
Work with the Plumbing Field Operations Manager, Install Manager, Electrical Manager, HVAC Manager, and Operations Manager to align sales priorities with field capacity, scheduling, and technician readiness.
Coordinate with dispatch to capture relevant sales opportunities, and with marketing on promotions, financing offers, and campaigns.
Resolve gaps between sales commitments and field delivery before they undermine customer trust.
Monitor feedback and reviews related to sales interactions, address concerns proactively, and reinforce a customer-first, non-pressure approach.

Sales Manager

Employer job description

About Bee's

What You'll Do

What You'll Bring

About Bee's Plumbing and Heating:

About this listing

Listing check

Similar jobs

Similar jobs