layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…Job opportunity
Centennial, CO
Source: Jetson Home careers · View original posting
From Jetson Home's posting. “We” and “our” refer to the employer.
Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.
Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.
We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.
A homeowner who has just signed with Jetson is excited and slightly nervous. What happens over the next several weeks decides whether they stay excited, and whether they tell their neighbors. This role owns that experience.
As Director of Customer Success, you lead the team that owns the homeowner relationship from Closed Won through install readiness. You are accountable for keeping signed customers engaged and confident, for getting from them what the business needs to schedule their install, and for the rate at which signed customers cancel before we ever get to their home. You'll build a high-touch service standard that scales across markets — and you'll be the voice inside Jetson arguing for what the customer actually experiences.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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