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Santa Clara, California, United States
Source: ServiceNow careers · View original posting
From ServiceNow's posting. “We” and “our” refer to the employer.
Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.
We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
The AI Services Platform Group at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a dual mission. We build and evolve the AI platform, and partner with teams to build products and end-to-end AI-powered work experiences.
In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.
We are seeking a Senior Staff Machine Learning Engineer (DevOps) to lead the architecture, optimization, and operational excellence of our AI inference platform. You will own the end-to-end inference lifecycle—from onboarding cutting-edge models to deploying optimized inference engines in production across multiple backends on Kubernetes infrastructure. You'll also architect the intelligent gateway layer using Envoy and ext_proc to enforce access control, provide observability, and enable advanced request routing.
This role combines deep technical expertise in GPU compute, LLM APIs, inference frameworks, containerization, orchestration, and API gateway architecture with a bias toward pragmatic engineering and measurable performance impact.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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