What you’ll do
- Complete admission paperwork and verify submitted information for accuracy, completeness, and compliance.
- Enter consumer care plan changes and authorizations with the state.
- Conduct monthly case management calls and complete required weekly field visits, including new-admission and annual face-to-face visits.
- Coordinate documentation and follow-up for a caseload of consumers.
- Support attendants who work for consumers receiving CDS services.
- Monitor compliance requirements and maintain accurate, timely case records.
- Process weekly payroll errors and exceptions for CDS employees.
- Process attendant onboarding paperwork and help ensure required information is complete.
- Order supplies for consumers as needed.
- Help attendants troubleshoot their electronic visit verification (EVV) application.
- Perform related office and administrative duties to support smooth daily operations.
- Build positive relationships with consumers, attendants, families, and community partners.
- Participate in outreach and marketing activities to help grow the caseload.
- Important: This is a nonclinical coordination role. Consumer assessments and reassessments are completed by the state.
What you’ll need
Required
High school diploma or equivalent experience.
Strong organizational and prioritization skills.
Ability to manage multiple deadlines, documents, and follow-up activities accurately.
Ability to work on-site and travel throughout the assigned service area.
Comfort working in a variety of home and community environments.
Professional communication skills and a respectful, service-focused approach.
Preferred
Previous CDS, home care, human services, healthcare administration, or related experience.
Experience working with electronic documentation, payroll, scheduling, or electronic visit verification systems.
What success looks like
During the first 90 days, you will learn BAYADA’s CDS processes, build relationships with consumers and attendants, and work toward independently managing your caseload. Success in this role requires attention to detail, follow-through, empathy, and the ability to remain organized while responding to changing needs.
Join BAYADA
At BAYADA, we are honored to support individuals and families in the communities we serve. Join a team committed to compassionate care, dependable service, and helping people live safely and independently in the place they call home.
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.
Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
