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Polaris Software
Beverly, MA, US
Source: Polaris Software careers · View original posting
From Polaris Software's posting. “We” and “our” refer to the employer.
Sitestream, a Polaris Software company based in Beverly, is an industry leader in automated traffic safety. The company’s mission is to elevate road safety for drivers and pedestrians in small to medium-sized cities across the United States. By working closely with communities and employing the latest and most effective safety strategies, Sitestream is equipped for the most complex traffic challenges.
This is an exciting time to join Sitestream. We're seeking ambitious, forward-thinking individuals who are eager to make a real impact and grow their careers in a rapidly evolving industry. If you're ready to be part of a team that's shaping the future of public safety and compliance technology, we want to hear from you.
Permanent
Support Engineer
Reports to Lead Solution Architect
Beverly
Hybrid with 3 days per week in the office
This role sits within the Sitestream division of Polaris. Sitestream was acquired by Polaris in 2025 and are a Massachusetts, USA based business that delivers fully managed traffic enforcement within the road safety space. Prior to acquisition, Sitestream was a long-time customer of our DOME platform which is an end-to-end citations processing and payment solution. We are building out the team in both the UK and the US; this role is for the US team and is based in the office in Beverly.
The primary aim is to provide a connective layer between the software and delivery teams. Providing on the ground support for the US team, using Polaris software to deliver Sitestream solutions.
The Support Engineer will be the first line of contact for our Sitestream team and provide technical support enabling efficient installation, service and management of Polaris software applications within the Polaris office environment. They will be required to service and support the internal infrastructure along with assisting the Solutions Architects, Project and Implementation teams with “on the ground” application deployments and supporting the Account Manager with any support required by Sitestream’s client base.
They will be proficient at troubleshooting and assisting with any technical office hardware and software issues experienced with the Polaris software suite used by Sitestream and their clients.
Health and Dental Insurance (BlueCross BlueSheild, 80:20 contribution model)
401 k
Salary of $60,000 per year
Vision
Longterm Disability & AD&D
20 Days PTO (full year allowance)
Life Insurance
EAP
Community Day
Our business is an equal opportunities employer. We make recruitment decisions based on qualifications, skill sets, and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs (or lack thereof), marital status, disability, sexual orientation, or any other protected characteristic.
Please note that we can currently only consider candidates with an existing right to work in the US. Candidates must be able to pass a comprehensive background check, including fingerprinting.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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