layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Director-Compliance-Quality Control Review at American Express

Lead and develop a large organization of through multiple levels of leadership, fostering a high-performing culture focused on accountability, employee development, operational excellence, and continuous improvement.
Provide strategic oversight of the Quality Control Program supporting GFCSU and USIU activities, ensuring consistent application of methodologies, standards, and review criteria across AML and other Financial Crimes Compliance processes.
Establish and maintain quality control standards, governance practices, and reporting frameworks that support effective oversight of Financial Crimes Compliance operations.
Oversee the execution of quality control reviews to assess adherence to regulatory requirements, internal policies, procedures, and investigative standards.
Ensure consistency in quality control evaluations and feedback across teams, functions, and regions, promoting a standardized approach to quality assessment and issue identification.
Identify emerging risks, control weaknesses, procedural gaps, and thematic trends through quality control activities and communicate findings and recommendations to senior leadership.
Lead the development and enhancement of quality control reporting, metrics, analytics, and monitoring capabilities to provide meaningful insights into program performance and control effectiveness.
Oversee the identification, tracking, and remediation of quality-related issues, partnering with impacted teams to ensure sustainable corrective actions are implemented and validated.
Drive continuous improvement initiatives that enhance the effectiveness, efficiency, and scalability of quality control processes, methodologies, and supporting technologies.
Serve as a key stakeholder for Internal Audit, Compliance Testing, and regulatory examinations involving Quality Control activities and related governance processes.
Present quality control program results, key risks, trends, and remediation progress to senior leadership and governance forums.
Lead workforce planning, capacity management, succession planning, and organizational development efforts to ensure the Quality Control function remains appropriately structured to support evolving business and regulatory requirements.

Director-Compliance-Quality Control Review

Employer job description

Qualifications

Preferred Qualifications

Responsibilities

Key Responsibilities

About this listing

Listing check

Similar jobs

Similar jobs