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Loading LAYIQ…Job opportunity
Austin, TX, US
Source: Texas Health Action careers · View original posting
From Texas Health Action's posting. “We” and “our” refer to the employer.
Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas.
Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org.
The PrEP Retention Specialist will regularly engage with PrEP patients to ensure patients are adherent to their PrEP medication protocol, engaged with clinical and support staff, regularly attend appointments and refill medication, and develop healthy habits regarding PrEP and sexual practices. THA has roughly ten thousand PrEP patients in the state of Texas. Using software that manages electronic medical records and pharmacy data, this team helps to ensure patients are successful on their PrEP journey and remove barriers to care.
Core Functions
Serve as the primary contact for new PrEP patients as they initiate and adjust to their daily PrEP regimen. Responsibilities include providing appointment reminders, confirming successful medication access through the pharmacy, addressing concerns related to side effects, and verifying medication adherence during the first 30 days
Performs related duties and fulfills responsibilities as required.
Key Performance Indicators
Meets appointment adherence goals as set by the program manager.
A minimum of 6 PrEP patient follow-ups completed per hour using the KIND Retention Dashboard.
KPIs are subject to change due to new workflows and expectations.
Based on the position’s duties and requirements, this role has a starting hourly rate of $24.30. The initial salary will be determined by the selected candidate’s qualifications and relevant experience.
This position involves using a computer and standard office equipment, reviewing information, communicating with others, and participating in meetings in person or virtually. The employee may move between work areas or meeting locations as needed. Work is performed primarily in an office or remote setting. Essential job functions may be performed with or without reasonable accommodation.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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