Property & Casualty Supervisor

Pay Range:

$37.66/hr. - $48.95/hr. | $78,326 - $101,824 annual compensation

Job Posting Closing on:

Monday, October 26, 2026

📅

Workdays & Hours:

Monday – Friday 8am – 5pm; Some evening/weekend work required.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Public Administration, Finance, Risk Management, or a related field
• Four (4) years of responsible experience in property and casualty claims handling, claims investigation and resolution, regulatory compliance, risk management, or a related field
• Three (3) years of administrative and supervisory experience
• Valid Texas driver’s license
• Possession of and ability to maintain a valid Property and Casualty or Multi-Lines Adjuster License issued by the Texas Department of Insurance at the time of hire

Preferred Qualifications:

• Six (6) or more years of property and casualty claims, risk management, or related experience, including supervisory or lead experience
• Experience with public-sector or self-insured property and casualty programs, including complex claims, litigation coordination, and regulatory compliance
• Experience using claims management systems and analyzing claims-related financial activity, reports, trends, and reserving practices
• Professional risk or insurance certification such as Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), or Associate in Claims (AIC)
• The Property & Casualty Supervisor job responsibilities include: Supervising and leading claims adjusters by assigning and prioritizing workloads, conducting performance evaluations, providing training and technical guidance, and supporting hiring, disciplinary, and workforce planning activities
• Reviewing, assigning, and monitoring property and casualty claims to ensure timely, accurate, consistent, and compliant handling; conducting claim audits and reviewing reserving practices
• Resolving escalated or sensitive claims, customer complaints, and disputes, and coordinating with the City Attorney’s Office on claim evaluations, litigation matters, and dispute resolution
• Identifying and implementing process improvements to strengthen operational efficiency, workflow consistency, internal controls, and customer service
• Preparing and reviewing claims-related operational and financial reports; overseeing documentation, policy and procedure development, audit support, and regulatory compliance
• Collaborating with City departments, Legal, Finance, external agencies, vendors, and other partners to address risk management issues and improve service outcomes
• Assisting with contract, insurance requirement, and certificate of insurance reviews to support appropriate risk transfer and mitigate operational and financial risk
• Monitoring claims-related expenditures and program activity, supporting budget and resource planning, vendor coordination, staff training, loss prevention initiatives, and continuity of daily operations in the absence of the Property & Casualty Manager