layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Help Desk Specialist at OneMain Financial

High School Diploma or GED.
Customer service mindset.
Aptitude for learning financial and technical skills.
Strong problem‑solving skills with the ability to ask the right questions and gather complete information.
Calm, professional demeanor when working with clients under pressure.
Strong attention to detail and commitment to accurate documentation.
Ability to manage multiple tickets simultaneously while meeting service level expectations.
Comfortable working in a high‑energy call center environment, where noise levels vary and team interaction is frequent.
Ability to adapt to changes in technology, processes, and business strategy as the organization evolves.
Location: Evansville, IN - Hybrid
Who We Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
· Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
· Up to 4% matching 401(k)
· Employee Stock Purchase Plan (10% share discount)
· Tuition reimbursement
· Paid time off (15 days’ vacation per year, prorated based on start date)
· Paid sick leave as determined by state or local ordinance (prorated based on start date)
· 11 Paid holidays (4 floating holidays, prorated based on start date)
· Paid volunteer time (3 days per year, prorated based on start date)
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Help Desk Specialist

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