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Sola Insurance
Atlanta, Georgia, United States
Source: Sola Insurance careers · View original posting
From Sola Insurance's posting. “We” and “our” refer to the employer.
Hi, I'm Brayden, Founder at Sola, and I'll be leading the hiring for this role.
Sola is rebuilding homeowners insurance from the ground up. We own every layer of the business, we price risk with real weather data, and thousands of independent agents trust us to take care of their clients. As we grow beyond wind and hail into broader home coverage, every new policy brings an agent and a homeowner who expect fast, accurate, friendly service.
That service is what keeps agents sending us business, and it is why we are hiring our first Associate Account Manager: someone who takes pride in getting the details right, learns our business from the inside, and grows into one of the people who own Sola's most important relationships.
I look forward to meeting you, Brayden
TL;DR
Associate Account Manager
Early career, the first step on Sola's Account Management ladder
Account Management, reporting to Kyle Baker
Accurate, fast service on agent and policyholder accounts while you learn to own accounts yourself
West Midtown, Atlanta, GA
We're hiring an Associate Account Manager to own the day-to-day service requests that keep our agents and policyholders happy, from updating a mailing address to uploading claims documents into our portal.
This is the job of making sure every request is handled correctly, quickly and kindly the first time. You'll be the person our Account Managers rely on to keep accounts clean and moving, and you'll learn how insurance actually works by doing it.
You're probably a year or two out of school and have spent that time in a high-volume seat, such as sales development, inside sales or customer service, where you hit daily targets and learned to stay organized under pressure. This is not a cold-calling quota role, and it is not a role where admin work is someone else's problem.
You'll work alongside Kyle and the rest of the Account Management team, with close contact with our claims and insurance teams, and you'll build toward owning a set of agent relationships of your own.
Based in Atlanta or open to relocating, and someone who enjoys building alongside the team in person. We work together from our West Midtown office five days a week because we've found that our best ideas, fastest experiments and closest working relationships come from being in the same room.
Strong plus
Not a fit
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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