layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Senior Manager, Software Engineering Management at ServiceNow

To be successful in this role, you have: 8+ years of experience in software engineering, technical delivery, or engineering leadership, with 3+ years managing engineers, ideally including senior, staff, or principal-level ICs.
Proven track record of leading complex platform initiatives and high-stakes releases to production, including turning around at-risk or high-visibility work.
Strong technical depth, architecture, system design, and production troubleshooting.
Experience building or integrating AI and GenAI capabilities into production systems, including agents, LLM-based workflows, or agentic automation.
Demonstrated judgment in balancing engineering standards against delivery pressure, knowing when a gate applies, when it doesn’t, and how to hold that line across a team.
Experience building the operating machinery of an engineering team: performance rubrics, staffing models, hiring bars, and reusable patterns that raise consistency across engineers.
Strong cross-functional stakeholder management, with experience in reporting delivery status and technical risk to executive leadership.
A demonstrated ability to lead through coaching and influence rather than authority, raising the technical and operational bar of the engineers around you.
Experience with large-scale distributed systems, workflow or automation platforms, or enterprise cloud infrastructure is a strong plus.
Experience partnering with a product leader
For positions in this location, we offer a base pay of $171,900 - $300,800
, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Senior Manager, Software Engineering Management

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The team: Workflow Automation, Intelligence & Mining

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