layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Service Representative
US, Remote
Source: PayZen careers · View original posting
- Pay
- $25 — $30 USD per hour
Employer job description
From PayZen's posting. “We” and “our” refer to the employer.
About PayZen
PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and reduce administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups, and are backed by leading venture capital investors including NEA, SignalFire, Viola Group, and 7Wire Ventures.
The Role
We are seeking a proactive and empathetic Customer Service Representative to support patients in navigating payment plans through our platform. In this role, you will serve as a trusted point of contact for patients and providers, helping resolve billing questions, set up payment arrangements, and advocate for an exceptional patient experience.
You will primarily handle inbound customer support calls and emails, with a portion of your role dedicated to outbound payment plan support. This is a mission-driven role for someone who genuinely cares about helping people access the healthcare they need.
Hours: 9:30 AM - 6:00 PM Eastern Time