layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Seattle, Washington, United States
Source: Hiya careers · View original posting
From Hiya's posting. “We” and “our” refer to the employer.
At Hiya, we’re making business calls more trusted, useful, and effective.
Voice remains one of the most important ways businesses communicate with their customers, but the value of a call depends on trust. When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve.
Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes.
This role sits in a core business area for Hiya and is focused on helping SMB and enterprise customers succeed.
Scam and spoofed calls are one of the largest fraud problems in the world, and the place to stop them is inside the network. Hiya's Voice Intelligence Platform serves more than 500 million people in over 40 countries through mobile operators, device makers, and enterprises, deciding in real time which calls to flag, which to block, and which to deliver with a name and a reason attached.
Every operator, device maker, and partner that adopts Hiya extends that to everyone they serve, and the engineers who make those adoptions happen are the ones you will lead.
Forward Engineering connects Hiya to the operators, device makers, enterprises, and partners who place and deliver calls. Solutions architects work with a customer from the first technical conversation, showing how Hiya fits and what it will take to launch. Forward deployed engineers integrate, launch, run, and grow each deployment. Our distribution platform gives them the gateways, SDKs, and tooling to bring on new customers quickly and consistently, adapting only where a customer's network requires it.
We opened twelve new operator integrations last year; the aim is to do that at a scale and pace we have not reached before.
This is a founding leadership role, reporting to the CTO. You will inherit strong engineers in the United States and Europe, decide how the department is organized, and build it out as Hiya grows in North America, Europe, and Asia. The work comes down to understanding what each customer needs, getting them live quickly, and keeping their service reliable as we scale.
Compensation
Equity Compensation: ownership aligned with your impact and the company's growth
We offer an L&D budget to support your growth and real internal mobility so career pathing isn't just a talking point — because we're building this with people who own the outcome.
Come Work With Us!
We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career.
We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry.
Come join us!
Hiya is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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