ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We’re proud to be recognized as one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling.
As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
Responsibilities
- At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
Qualifications
- The Engagement Associate in our Memory Care Neighborhood will build meaningful relationships and create purposeful moments for residents living with dementia and other memory-related conditions. Through a combination of caregiving, resident engagement, dining support, hospitality, and household responsibilities, you'll help residents experience a sense of belonging, purpose, comfort, and joy each day.
- In this unique role, you'll support daily living activities, encourage independence, promote retained abilities, and deliver person-centered dementia care in a safe, welcoming, and home-like environment. You'll work alongside a dedicated team to provide compassionate care, meaningful engagement, and exceptional resident experiences while helping individuals living with memory loss thrive.
This position is ideal for compassionate caregivers, activity professionals, home health aides (HHA), and individuals passionate about dementia care, senior living, and person-centered care.
Key Responsibilities
- Provide compassionate memory care and dementia support by assisting residents with activities of daily living (ADLs), personal care, dining, mobility, and other caregiving needs while promoting dignity, choice, independence, and quality of life. Responsibilities are performed in accordance with applicable state regulations and the team member's education, training, certification, and scope of practice.
- Build meaningful relationships with residents and families by learning each resident's life story, preferences, strengths, and interests to deliver personalized, person-centered care and exceptional resident experiences.
- Create engaging and purposeful experiences through individualized and small-group activities that support cognitive, physical, emotional, social, and spiritual well-being for individuals living with dementia and other memory-related conditions.
- Support a relationship-based dementia care model by using effective communication techniques, encouraging retained abilities, fostering independence, and helping residents maintain a sense of purpose, belonging, and contribution throughout the day.
- Collaborate with nursing, therapy, dining, and environmental services teams to provide holistic resident support, monitor changes in resident well-being, and ensure individualized care plans are followed.
- Help maintain a safe, welcoming, and home-like environment by supporting dinign services, light housekeeping, laundry, hospitality, documentation, and regulatory compliance while creating a warm and engaging neighborhood culture.
Qualifications
- High School Diploma or GED/HSE preferred.
- Home Health Aide Certification (HHA) preferred in Indiana locations
- 0-1 years of relevant experience preferred.
- Previous caregiving, hospitality, customer service, senior living, healthcare, memory care, or related experience preferred.
- Must be willing and able to complete the Trilogy Legacy Dementia Education Program during orientation and annually thereafter, as well as maintain competency validation.
- Must be willing and able to become Home Health Aide (HHA) certified (in Indiana) within the first 6 months of employment.
