Retail Shift Supervisor - Napa

At cabi, we’re redefining what it means to build a fashion brand—one rooted in connection, confidence, and purpose. As a women’s retail clothing company, we don’t just design beautiful apparel; we create opportunities for women to express themselves, build community, and thrive both personally and professionally. Our culture is collaborative, entrepreneurial, and deeply people-first, and every team member plays a role in creating meaningful experiences for our Stylists and clients.

If you’re energized by creativity, inspired by empowering others, and excited to contribute to a brand that blends style with substance, you’ll feel right at home here.

Shift Supervisor – cabi Outlet

Pay: $18.50-19.00/hour

Love fashion, styling, and leading a team? Join the cabi Outlet team as a Shift Supervisor and help create a shopping experience customers can’t stop talking about.

We’re looking for an energetic, customer-focused leader who thrives in a fast-paced retail environment and enjoys building relationships, driving sales, and supporting a positive team culture. If you’re passionate about fashion and ready to take the next step in retail leadership, we’d love to meet you.

What You’ll Do

• As a Shift Supervisor, you’ll be a trusted member of the leadership team — helping drive store success while delivering exceptional customer experiences every day.
• Create an Exceptional Customer Experience
• Deliver personalized styling and customer service that makes every guest feel valued
• Build lasting customer relationships through outreach and clienteling programs
• Support sales goals, KPIs, and daily store performance
• Provide support with phone orders and customer inquiries
• Lead by example on the sales floor with energy, professionalism, and positivity
• Support & Lead the Team
• Help create a fun, collaborative, and high-performing work environment
• Serve as Manager on Duty when assigned
• Support Sales Associates through coaching, communication, and teamwork
• Assist with daily operations and ensure company standards are upheld
• Keep Operations Running Smoothly
• Assist with merchandising and maintaining visually appealing displays
• Support inventory, shipment processing, and store organization
• Handle cash management and bank deposits with accuracy and integrity
• Help maintain a clean, organized, and welcoming store environment

What We’re Looking For

• Previous retail experience as a Key Holder, Supervisor, Retail Associate, or similar role preferred
• Strong communication and people skills
• Passion for fashion, styling, and customer engagement
• Leadership mindset with the ability to motivate and support a team
• Organized, dependable, and able to multitask in a fast-paced environment
• Comfortable using Microsoft Office and POS systems
• Flexible availability, including nights, weekends, and holidays

Preferred Qualifications

• High school diploma or GED preferred
• 1+ year of retail experience preferred
• Why You’ll Love Working Here
• Opportunity to grow into retail leadership
• Fashion-focused, customer-centered environment
• Supportive and collaborative team culture
• Dynamic workdays where no two shifts are the same
• Employee break area and supportive store environment
• Physical Requirements
• Ability to stand and walk for extended periods
• Ability to lift and carry up to 50 lbs occasionally
• Comfortable climbing ladders and step stools as needed
• If you’re ready to combine your love of fashion, customer connection, and leadership into an exciting retail opportunity, apply today and become part of the cabi Outlet team!
• Joining cabi means more than stepping into a role—it’s stepping into a mission. We’re passionate about uplifting women, supporting growth, and celebrating individuality in everything we do. As you explore this opportunity, imagine the impact you could make as part of a company that values innovation, authenticity, and connection at every level. If you’re ready to bring your talents to a team that’s as driven as it is supportive, we’d love to see what you can do with us.