Basket Operations Core Operations, Vice President

The Vice President, Basket Operations, is a senior leadership role responsible for the end‑to‑end oversight of ETF basket production. This role ensures accuracy, timeliness, risk management, and scalability of basket creation/redemption workflows while partnering closely with Fund Accounting, Transfer Agency, Technology, and Client Service teams.

The VP will lead teams supporting daily ETF basket operations, drive operational excellence, strengthen controls, and support growth initiatives including new fund launches, complex products, and regulatory change.

Key Responsibilities

• Basket Operations Leadership
• Provide senior oversight of daily ETF creation and redemption basket production and PCFs production.
• Own escalation and resolution of complex basket issues
• Partner with Technology and Product teams on platform enhancements, control automation, and basket process modernization
• Own the operational risk framework for Basket Operations, ensuring adherence to documented procedures, controls, and escalation standards.
• Ensure strong audit, regulatory, including issue remediation and management action plans
• People & Team Leadership
• Lead and develop managers and senior staff across Basket Operations fostering a strong culture of accountability and continuous improvement.
• Set clear performance expectations, support talent development, and build succession plans.
• Promote cross‑training and resiliency across global locations to support business continuity.

Qualifications & Experience

• 10+ years of experience in ETF Operations, Basket Operations, or related asset servicing functions.
• Deep understanding of ETF primary market mechanics, including baskets, PCFs, NSCC processes, and settlement flows.
• Proven experience leading large operational teams and managing risk in a high‑volume, time‑sensitive environment.
• Strong knowledge of corporate actions, income processing, cash‑in‑lieu, and supplemental processing impacts on ETFs.
• Demonstrated ability to partner with Technology, Trading, Fund Accounting, and Transfer Agency teams.
• Experience supporting audits, regulatory reviews, and senior management governance forums.
• Bachelor's degree in Finance, Accounting, Economics, Business, or related field.
• MBA, CFA, CAIA, or related industry qualifications preferred.

About State Street

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We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

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